Policy

Introduction & Scope

ThompsonsAuto is committed to protecting the privacy and security of all users of our website, and anyone contacting us in person, by phone, email, or other correspondence. This Privacy & Website Policy applies to:

  • Our website and any related online services (the “Site”),

  • Communications via email, phone, or other contact channels,

  • Interactions on social media or other platforms when we offer services or respond to inquiries,

  • Any personal data you submit to us, including to request information, schedule test drives, apply for financing, or otherwise engage with our dealership.

When you use our Site or contact us, you consent to the collection, use, storage, and sharing of your personal information as described below.

2. Information We Collect & Use

We may collect various types of information depending on how you interact with us, including:

  • Contact & identification data — e.g. name, address, phone number, email address, driver’s license or ID (if required for test drives or sale), date of birth.

  • Vehicle interest/sale data — e.g. which vehicles you look at, inquire about or purchase; your requirements and preferences; financing or trade-in information.

  • Communication data — messages, emails or phone calls between you and ThompsonsAuto, including any information you submit in those communications.

  • Transaction data — payment method, purchase details, sales agreements, vehicle history, odometer reading, VIN, and related documentation.

  • Website usage data — if you use our Site: IP address, device type, browser, pages visited, cookies and similar tracking info (if applicable), and analytics data.

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide services (vehicle sale, scheduling test drives, trade-ins, financing, documentation).

  • Facilitate vehicle purchase, ownership transfer, registration, and related paperwork.

  • Conduct background checks, confirm identity, and comply with legal requirements.

  • Improve our services, manage our inventory, analyze demand, and operate the Site effectively.

  • Communicate with you about purchases, vehicle availability, promotions, or service information.

  • Maintain security, prevent fraud, and enforce our terms of use.

3. Data Storage & Sharing

  • Your personal data will be stored securely, and we will take reasonable measures to protect it from unauthorized access, disclosure, or misuse.

  • We may share your information with third parties only when necessary to complete a transaction (e.g. financing institutions, registration agencies), or as required by law (e.g. law enforcement, regulatory compliance).

  • We do not sell or trade your personal information to unrelated third-party marketing companies.

  • If there is a sale or transfer of our business, your data may be transferred to successors or affiliates.

4. Your Rights

Depending on your state’s laws, you may have rights regarding your personal data including:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct or update inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data (subject to legal requirements for record-keeping).

  • Opt-out: Decline marketing communications or sharing of personal data for marketing purposes.

  • Withdrawal of Consent: Where applicable, you may withdraw consent for certain processing (e.g. cookies or tracking).

To exercise your rights, contact us at sales@thonpsonsauto.com.

5. Use of the Site & Content Disclaimer

  • Use of our Site and any material available on it is for personal, non-commercial purposes only — e.g., browsing vehicles, contacting us, or arranging purchases.

  • While we strive for accuracy, all vehicle listings, descriptions, photos, and data are provided “as is.” We make no guarantees regarding completeness, accuracy, or fitness for a particular purpose.

  • You understand and accept that:

    • Vehicles may be listed based on information provided by third parties (manufacturers, previous owners, wholesalers).

    • Availability, price, condition, mileage, and other details may change without notice.

    • The fact that a vehicle appears on our Site does not guarantee availability, title status, or defect-free condition.

  • You are responsible for personally inspecting and verifying all information before purchase.

6. Limitation of Liability

To the fullest extent allowed by law:

  • ThompsonsAuto, its affiliates, partners, and agents disclaim all warranties — express or implied — including accuracy, completeness, merchantability, or fitness for a particular purpose.

  • We are not liable for any direct, indirect, incidental, special, or consequential damages or losses arising from use of the Site or from purchase, ownership, or operation of any vehicle obtained through us.

  • Nothing in this Policy limits liability for death or personal injury caused by our own negligence, or any liability that cannot be excluded under applicable law.

7. Age & Eligibility

Our services are not available to individuals under the age of 18. By using our Site or contacting us, you confirm you are at least 18 years old.

8. Changes to This Policy

We reserve the right to update or modify this Policy at any time. If changes are made, we will post the updated version on our Site with a revised “Effective Date.” Continued use of the Site or engagement with ThompsonsAuto following such updates constitutes acceptance of the revised Policy.

9. Contact Information

If you have any questions, concerns or requests regarding this Policy or how we handle your data, please contact us at:

ThompsonsAuto
Email: sales@thonpsonsauto.com
Phone: +1 343-570-8195

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